Terms of Use

Last updated: January 11, 2026

1. Introduction

Welcome to ClauseQuill ("we," "us," or "our"). These Terms of Use ("Terms") govern your use of our website, mobile application, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

ClauseQuill is a division of Ingaro (Pty) Ltd (Registration Number: 2015/368483/07), a company incorporated under the laws of the Republic of South Africa.

2. Description of Service

ClauseQuill provides an online platform for formatting and structuring documents. Our Service allows users to create properly formatted documents through an interactive process, supporting various document types including legal, academic, business, and technical documents.

Important Disclaimer: ClauseQuill provides document formatting and structuring services. We do not provide legal, financial, medical, or professional advice. Documents generated through our Service are formatted templates and should be reviewed by qualified professionals (such as attorneys, accountants, or subject matter experts) to ensure they meet your specific needs and comply with applicable laws and regulations in your jurisdiction.

3. User Eligibility

To use our Service, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete information
  • Not be prohibited from using the Service under applicable laws

4. Account Registration and Security

To access certain features of our Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and up-to-date

5. Subscription and Billing

5.1 Free Tier

Our free tier allows you to generate up to 5 watermarked PDF documents per month. Free accounts are subject to usage limits and feature restrictions.

5.2 Paid Subscriptions

Paid subscriptions provide unlimited document generation, clean downloads, and premium features. Subscriptions are billed in advance and automatically renew unless cancelled.

5.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellations take effect at the end of your current billing period. No refunds are provided for partial billing periods.

5.4 Payment Processing

All payments are processed securely through Paystack. We do not store your payment information. Payment disputes should be directed to your payment provider.

6. Acceptable Use Policy

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Generate documents that violate applicable laws or regulations
  • Share your account credentials with third parties
  • Attempt to reverse engineer, modify, or interfere with our Service
  • Use automated tools to access the Service without permission
  • Upload malicious content or code
  • Harass, abuse, or harm other users

7. Content and Intellectual Property

7.1 Our Content

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

You retain ownership of the content you input into our Service. By using our Service, you grant us a limited license to process and store your content solely for providing the Service.

7.3 Generated Documents

The documents generated through our Service are provided as templates. You are responsible for ensuring their accuracy, completeness, and suitability for your purposes.

8. Disclaimers and Limitations of Liability

Critical Disclaimers:
  • ClauseQuill provides document formatting services only and does not provide legal, financial, medical, or professional advice
  • Documents generated may not be appropriate for your specific situation or jurisdiction
  • Always consult with qualified professionals (attorneys, accountants, subject matter experts) before using formatted documents for important purposes
  • We make no warranties about the accuracy, completeness, legal compliance, or suitability of generated documents for your specific needs
  • You are solely responsible for ensuring documents comply with applicable laws and regulations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAUSEQUILL AND INGARO (PTY) LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

9. Data Privacy and Security

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You acknowledge that no method of transmission over the internet is 100% secure.

10. Termination

We reserve the right to terminate or suspend your account at our discretion, with or without notice, for violations of these Terms or for other conduct that we deem harmful to our Service or other users.

Upon termination, your right to use the Service ceases immediately. We may delete your account and data in accordance with our data retention policies.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Information

If you have questions about these Terms, please contact us at:

ClauseQuill (Division of Ingaro (Pty) Ltd)
Email: info@ingaro.co.za
Registration Number: 2015/368483/07
Jurisdiction: Republic of South Africa

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

By using ClauseQuill, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.